2nd Line Azure Support Engineer – Second line Azure Technical Support Engineer – 2nd Line Azure Service Desk Analyst – Microsoft Windows Desktop/Server Operating Systems, Microsoft Office Suite 2013/2016, Exchange, Skype for Business, Microsoft Teams, Active Directory, Office 365, SharePoint, Intune, Azure – Hybrid Remote & office – 2 days office and 3 days Remote. My client’s office is based in Godalming, Surrey so is looking for candidates within easy commutable distance- £30,000-£35,000 + Bens

Key 2nd LINE AZURE SUPPORT ENGINEER – Second line Azure Technical Support Engineer – 2nd Line Azure Service Desk Analyst skills:

  • Proven experience working within ITIL in supporting Microsoft 365 and Modern Workplace applications and technologies, Exchange Online; Teams; OneDrive, SharePoint and Defender
  • Windows OS
  • Microsoft Intune Endpoint Management and Autopilot builds
  • Hardware fault diagnosis
  • Active Directory Users and Computer administration
  • Public Cloud (Azure) + Azure AD including MFA
  • Experience of using ticketing system such as ServiceNow
  • Office 365 Admin Centre

The successful candidate will be responsible for providing remote support to several customers within an ITIL environment and be skilled in problem diagnoses and have the ability to communicate technical information in a clear and understandable manner to non-technical stakeholders. If you are happy to be an escalation point for Level 1 engineers, aid in the resolution of major incidents, determine probable cause and logically take the user through a step-by-step problem determination procedure either in person, over the telephone or IM chat then this could be the right contract for you. This 2nd LINE AZURE SUPPORT ENGINEER – Second line Azure Technical Support Engineer – 2nd Line Azure Service Desk Analyst contract requires experience working with ticketing systems such as ServiceNow and knowledge and understanding of working to defined SLA’s and KPI’s.

Job Information

Job Reference: 13974/001a_1652431146
Salary: £30000 - £350000 per annum + Bens
Salary From: £
Salary To: £
Job Locations: Godalming, Surrey
Job Types: Permanent

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