Being a Managed Service Provider is challenging, with many different stakeholders to keep happy. To do this, you need top quality IT staff who are used to working to strict service level agreements and ITIL service levels.
We can cover all your staff needs – from a single helpdesk employee through to complete technical teams. We supply people who can be on-premises, at a client’s site or working remotely – or a combination of these.
We source candidates with diverse technical backgrounds and advanced technical capabilities, from 1st line to accredited 3rd line consultants.
Typically our Managed Service Provider recruitment team covers functions including:
Remote desktop monitoring
Password resets
Application management
Network & infrastructure monitoring
New system roll-out
Mobile device management
IT audit and asset management
Hardware and system configuration
Database design and maintenance
Security patching
Helpdesk and technical support
Consultancy and design